Notice on submitting written complaints

In accordance with Article 10 of the Consumer Protection Act, we inform you that you can send a written complaint about the provided service, or our business dealings with you to the following addresses:

1) In person:

STORIES, obrt za usluge, vl. Ines Stančić Kecerin, Zagreb, Hrgovići 79

Hrgovići 79

10000 Zagreb

2) By mail to the address:

STORIES, obrt za usluge, vl. Ines Stančić Kecerin, Zagreb, Hrgovići 79

Hrgovići 79

10000 Zagreb

3) Via email at:

zagrebstories@gmail.com

We will respond to your complaint in writing no later than 15 days from the date of receipt of the complaint. To be able to respond to the complaint, please provide details for receiving the response.